Thank you. It was a very long response time unfortunately too bc the crew covering was on the other side of town and it was 4 am, and the 2nd emt was brand new. Poor guy. They came to the funeral and I gave them both huge hugs (dad worked for the town so the paramedic knew him). It can be very frustrating and I have our hometown non emergency line programmed in because of the routing just in case, but we needed police this fall and they responded really quickly which I felt was a good sign. The town also built a huge new fire/medic facility a couple years after my dad passed and the team is much bigger now, which I'm grateful for for other families. <3