PSEG bill is thousands after new meter installation

Submitted by dahchen t3_11783kz in newjersey

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https://preview.redd.it/xe93vtqrtcja1.jpg?width=703&format=pjpg&auto=webp&v=enabled&s=5b3fe891af50aa41c6c2756eda8776ee04a192e1

Has this happened to anyone recently? They installed the new smart meter a couple of weeks ago and now this month's bill seems wildly off. Did they just read the old meter incorrectly? This is for my basement meter which nobody currently lives in

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peter-doubt t1_j9aivoz wrote

This is clearly an error... Notify also the state's utility commission (don't know the name) and Let them know of the character of your dispute. It should be handled promptly, the state will be on their case to assure that

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dahchen OP t1_j9ulgcc wrote

UPDATE: Thanks for the responses everyone. I contacted both PSEG and BPU, this was resolved and my bill looks normal again.

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peter-doubt t1_j9ulvhx wrote

Good enough, but What the heck was it??

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dahchen OP t1_ja69qx8 wrote

Was a meter reading error as suspected. The reading under the "removed meter" section is wildly off, and was a result of a misreading when removing the old meter during installation of the new meter. Not sure where the random numbers come from, since it's not like digits were off by one or something like that. Perhaps they had a reading from some other meter saved and submitted it as mine. Not sure.

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Administrative_Elk66 t1_j9bpi6o wrote

There have been several prior posts here by people in the same situation -new meter installed, bill doesn't math correctly. Just call them/chat/whatever to raise the issue.

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[deleted] t1_j9cmlf7 wrote

What incentive do they give you to install a smart meter?

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SadMasterpiece7019 t1_j9etlf5 wrote

The incentive is that they no longer have to go on your property to get a meter reading.

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SadMasterpiece7019 t1_j9etkpf wrote

It went from 44218 to 22398... sounds like they actually owe you money.

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BF_2 t1_j9e1av1 wrote

Almost look like the meter reads W-hr, not kW-hr.

Contact the BPU. I wouldn't even contact PSE&G first. It's far easier to contact the BPU than to contact any utility.

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