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Pretend_Selection334 OP t1_j2bvcim wrote

That’s not an excuse. If I don’t treat them badly, they have no excuse to be nasty to me.

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GanondalfTheWhite t1_j2dk7dy wrote

If they have 200 interactions a day and 175 of them are negative they're gonna stop giving people the benefit of the doubt.

I usually try to see if I can make them laugh. The vast majority of them unclench and turn back into normal people once you can crack the resting bitch face.

But seriously, working there has to feel like one of the circles of hell. Day after day, year after year, the same 10 questions from the same 10 types of assholes, having to give the same responses telling people they need to fill out their forms, the same angry people yelling at them for stuff that isn't their fault because they just work there and have no control over policy... Yeah, no. They always get my benefit of the doubt.

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