Went to the Union MVC right before covid. It was horrid. They made you STAND OUTSIDE while waiting. Tons of people jumped the line and just went in while an off-duty cop did nothing.

I got in, gave my paperwork to a guy who 100% could have been a mute, he never said one word. Not hello, not goodbye, not give me your paperwork, nothing. He would gesture at things like the camera if he wanted me to do something. He also didn't process my Real ID, I guess he just didn't want to do that part? Or maybe he couldn't? Who knows?! He never said a word. Weirdest experience ever. I'll head west next time