I have been driving for 50 years and I can tell you that as bad as they are now (and they certainly do suck!) they were even worse when I first started driving. At that time it was a civil service job and the attitude was that they were untouchable. Some time ago they were privatized and it did improve for a short time. But as the years went by, they became entrenched and are well on their way to coming full circle. From my limited experience, Springfield is the worst, the last time I went there it took three trips on three successive days for a combined 8 hours to renew my DL! Rahway was a bit better for me, but not my wife, we both went on the same day at the same time with the same paperwork to get the enhanced license. I got mine but a different clerk “helped” my wife and told her her paperwork was no good. I took her to Elizabeth with the same paperwork and she was good to go.