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3nl t1_j8j8y77 wrote

Reply to comment by KikisGamingService in Twilio to lay off about 1,500 employees, or 17% of its workforce by ChocolateTsar

This is going to make things so much worse for customers.

What's been going on with your partner SSO these days? I'd say at least 50% of the time when I try to get in to add an IP to an API key or verify a sender coming through from Azure, it just fails to work or if it does let me in, occasionally will tell me I don't have access to a particular setting. Miraculously, two days later it just starts working again. Funnily enough, the billing never seems to fail!

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KikisGamingService t1_j8jd8oq wrote

Definitely create support tickets with every issue you are running into. If support cannot fix things, they get moved to engineering and if enough people mention something not working, it will become a big deal internally. Sadly, from what I can tell, most of the steps here have lost some of their workers.

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