Phillips has really screwed up several of their product lines in the past couple of years.
They had orders for over a thousand hospital V60 bipap machines, made all sorts of promises, and stalled with varying stories after a couple months of delivery delays. Turned out they had more than one problem, assembly line mistakes, mother board failures, and a major irreparable power supply failure caused them to cancel their most reliable, most popular, and cost effective commercial product line. Then they bait and switched many hospitals with the EV300, a comparatively shitty device, much less user friendly, terrible graphic user interface, and pricey.
The recalls on their home user devices are not limited to only one product line, either.
Pretty cold corporate shoulder when trying to get devices from them that were months overdue, in massive demand, after lots of song and dance, and major recalls on non invasive ventilators, the loss of which can be life threatening.
We have lost all trust in Phillips.