"Why would government agencies use the most popular social media app to try to reach constituents" is an interesting take.

What's "official" government supposed to be look like?

Take behavioral health services as an example, where the main philosophy for health promotion of services like suicide prevention, harm reduction, prevention and treatment, etc. is meeting people where they are at.

Sure, we can spend hundreds of thousands of your tax dollars trying to get people to come to us, or paper the city in outdated materials that no one will ever see.

Or we can encourage the use of government growing with the times and learning to use social media to promote services that our communities desperately need.

It's a valuable tool for encouraging community engagement, connecting people to opportunities where their voice matters, tables where they can advocate for their communities.

Feel free to present a more cost effective platform for engaging the community than social media and I'll implement it in my work tomorrow 🤣