Ghostofthe80s t1_j50357v wrote on January 19, 2023 at 1:48 PM

Reply to comment by MeetingOfTheMars in Customers report problems with Zelle transactions on their Bank of America accounts by iAmTheHYPE-

They were the main st bank lightning rod in 2008. Protests over a proposed monthly fee to use a debit card and draconian overdraft fees were flash points. Throw in some mortgage fraud, awful customer service, terrible rates and constant sales pitches and you have BofA.

Their mobile app was way ahead of the game. That's about it.

MeetingOfTheMars t1_j520c9a wrote on January 19, 2023 at 9:03 PM

Thanks for these. It’s great to have more context. I wasn’t even aware of some of these. This is exactly how you win people over and get them away from BofA.