They give directions, especially when trains aren't running or shit is rerouted. I watch them give directions all night to dumbasses who don't/can't read the posters plastered all over. And they are eyes an ears for like 25 an hour tops. You think that's where mtas money issues lie? They call for cops constantly, many times over the intercom when they know cops are at the station but in a different area or on the mezzanine. I swear most of you dudes just like to bitch all day about nothing like goddamn babies.