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citydudeatnight t1_iw9gp8q wrote

You can absolutely remove payment methods. I use the browser to go to the OMNY site and log in.

If you're using issued metro cards from your employer, that's a different beast. I had that when I used to work for the city services.

Generally the fare cards were awful and most of the turnstiles couldn't read my fare card as the magnetic strips started to wear out (unlimited monthly)

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Wowzlul t1_iw9ohox wrote

> You can absolutely remove payment methods. I use the browser to go to the OMNY site and log in.

This is what I do and I can't remove them! Support was even stumped, although this was a while ago (summer 2021) so maybe they fixed it.

> If you're using issued metro cards from your employer, that's a different beast.

Nah I mean the debit cards that are connected to the account your employer deposits an elected pre-tax amount into. Could easily load the card with my personal CC, but asked the TPA and they said transit benefit debit cards can only be used at ticket vending machines. They won't work with online payment providers, or at least not with OMNY.

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d2d2d2d2d2 t1_iw9t8ny wrote

I use my transit benefit debit card to pay in my OMNY account. I suspect it probably differs between cards, but perhaps you should try again if it has been a while since you tried.

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RedChairBlueChair123 t1_iw9ys9h wrote

I’ve got the same issue as this person, and I use one of the big services for commuter benefits. It’s frustrating.

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