I know, this is a longshot, but a friend of mine lost their laptop (in a green case) on the Q train (Brooklyn-bound, around 1:30PM 11/15/22) and was wondering if anyone had any advice on working with MTA to find a lost item or with lost item's insurance claims (i.e. needing an MTA/police report regarding it being lost).

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[deleted] t1_iwm536o wrote on November 16, 2022 at 5:41 PM

#546,604

[removed]

thecentury t1_iwmb1al wrote on November 16, 2022 at 6:21 PM

#546,922

It never made it to an MTA employee....

iwantcookies2020 t1_iwmd1y4 wrote on November 16, 2022 at 6:34 PM

#547,046

If the laptop is password protected what can anyone do with it?

k1lk1 t1_iwmdu8o wrote on November 16, 2022 at 6:39 PM

#547,090

Replying to iwantcookies2020 (#547,046)

Uh, easy to wipe and resell.

intjish_mom t1_iwobqaq wrote on November 17, 2022 at 2:59 AM

#551,191

more than likely, it's gone. she's going to need to get a new laptop. i don't think insurance will typically cover a "lost" item (tried that with my insulin pump, with no luck)

logisticalgummy t1_iwq2bl2 wrote on November 17, 2022 at 2:35 PM

#554,592

Replying to iwantcookies2020 (#547,046)

I imagine if it’s a Mac laptop, it would be difficult to reset. If it’s anything like the iPhone, then it will be pretty much impossible to get in without a password.

bitter_vet t1_iws2jf5 wrote on November 17, 2022 at 10:41 PM

#559,613

Replying to logisticalgummy (#554,592)

on a mac ? You just need to reboot into recovery mode and wipe the drives then reinstall the OS. There is nothing stopping you.

shamam t1_iws3gyf wrote on November 17, 2022 at 10:47 PM

#559,692

Replying to bitter_vet (#559,613)

A firmware password would stop you.

Source: I set a firmware password.

Edit: Most people don't do this.