Viewing a single comment thread. View all comments

_Maxolotl t1_j2owj0l wrote

I had to block payment on my card to the Y during lockdown because they just wouldn't respond to any online or phone attempt to cancel my membership.

I wonder how many other gyms didn't let people cancel. I also wonder how much of it was malice and how much was just negligence due to panic.

18

specialcommenter t1_j2rrowm wrote

I had to use physical mail to get a gym to cancel my membership.

3

_subcat t1_j2rwyjd wrote

Same thing happened to me at NYSC in ~2016. Went in to the office to speak to someone about cancelling my membership, they had me send a physical letter… to the same building

3