Submitted by Energizer100 t3_11di4n2 in personalfinance
ahecht t1_ja8xrz5 wrote
Reply to comment by t-poke in Mom's phone got hacked and they took money from her bank account, what to do next? by Energizer100
Phones don't get hacked, but phone accounts do. Just google "simjacking" or "Sim swap fraud". All it takes is a little social engineering to get the representative at your phone company to move your number to a new phone, and now all the 2FA and password recovery texts from your bank are going to the scammer. T-Mobile has been hit with this pretty hard recently because scammers are able to use the data from the data breach to get into people's accounts.
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