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DJRoombasRoomba t1_ixozq37 wrote

I think that's saying if you only have money in the Mastercard and not the Travel Wallet you can only use the Mastercard for Septa, isn't it? That's what I'm getting from that, anyway. As much as I don't want that to be true.

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RexxAppeal t1_ixp1bcf wrote

It’s saying if you have too low a travel wallet balance, it will pull from the debit side as a cash fare instead of a Key fare.

Tomorrow try to call in and say you mistakenly loaded it as travel wallet, and intended to load debit. Maybe there can move it or refund it.

Unfortunately I suspect the limit is there to prevent people from arbitraging pretax or reduced fares into a more liquid debit balance, so they may not be flexible on it.

And for the future, research your options for prepaid debit accounts. I don’t know that much about them, but septa key appears to be worse for fees.

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