Years ago we ordered delivery from Mad Mex. I got a burrito but what was delivered was an empty burrito shell (folded as if it were filled) with a raw carrot slice on top. I wish I had taken a picture. So I called the store with no answer (so no replacement meal or refund). Emailed them and they said they would mail me a gift card as an apology (pre e-gift cards - they mailed me a physical card). Went out to eat a week or so later at a different, now closed Big Burrito store, gave them my gift card…it was empty. They legit mailed me an empty gift card as an apology for the empty burrito. 😂🙄🤬