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FeoWalcot t1_ja8a3v0 wrote

For what’s it worth, you’ll lower the specific metric of uses per user. It’ll just look like actual customers are using their service less and less.

Having 10,000 app downloads and 5,000 active users looks better than 20,000 app downloads and 5,000 active users.

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the_real_xuth t1_ja8aqwt wrote

You're not really giving them "engagement" in any form when you do so and when your OS asks for permissions to use it make sure to specify that those permissions are only for when the app is active.

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Zentraedi t1_ja8hphc wrote

I was wondering this same thing for a different reason. There were some illegally parked scooters on my street and I wanted to report them but their website had no visible way to solve it.

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yuhateseedoil t1_ja8kfjv wrote

It’s a main topic on the website’s Support FAQ

> Uh oh! Let's get that vehicle moved for you right away!
Sounds like you may come across one of our vehicles that’s located in a not-so-great parking place. No worries, feel free to reach out to us via these two methods:
Call us: 1-888-249-9698
Email us: support@spin.pm
Before contacting us, please have the below information readily available so we can relocate our vehicle in the fastest & most efficient way possible:
Approximate address or crossroads to where our Operations Specialists can accurately find our vehicle.
Example: 123 Blueberry Lane, San Francisco, CA
Example: Off 1st St & Bran Muffin Rd, near the alley way
If you can, feel free to include the vehicle’s unique 7-digit ID# Found on the handlebars -> underneath the QR code
We apologize for this inconvenience!
If you have any further questions feel free to contact us at by email or phone and one of our amazing agents will assist you!

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Zentraedi t1_ja90wz7 wrote

Thanks for finding that. I was trying to look it up on my phone while pushing a stroller, so I wasn't as focused. :)

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