They don't. For fucks sake, the general public was against cars, gay marriage, evolution and other mainstream science being taught in schools, fuck... a good portion of the population still think fucking Trump is fucking president.

Do you have any idea on how progress is made? You consult and rely on the fucking experts, not the public, and not solely businesses which is what Smiley is doing. What the fuck is the point of science and experts if we don't listen to them?

Accessible infrastructure is supported by mountains of evidence and all urban and transit orgs. You don't need to listen to fucking Billy down the street who knows fuck all about it.