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putathorkinit t1_j2t5mg6 wrote

It sounds like you've tried to schedule online and via phone as described here - but linking just in case (or for others). I suppose you could try calling again and starting from scratch?

My only other suggestion would be to report it via Providence 311 as either "Trash/debris on private property or lot" or "Trash/litter on public street or property" depending on which is more accurate. I think that just prompts the city to report to WM, but perhaps that request won't get lost in the same black holes as yours are.

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Status_Silver_5114 t1_j2tjtsg wrote

Reporting your own debris isn’t the point of that 311 app. Don’t schedule online since you don’t have an account. Just call - and keep trying since it was just a holiday weekend.

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OutlandishnessNo7283 OP t1_j2t9ek8 wrote

Ok thanks. I’ve been trying to call back but the automated system keeps hanging up on me after entering my zip code. Will have to try again later.

Thanks for the heads up about the 311 app, I’ll give that a try as well.

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