Viewing a single comment thread. View all comments

rowdysailor t1_j3wlpe8 wrote

So this is want constituent services in your councilman's office are for. Call them. They can help get thru the process for you.

31

PetalPerfection OP t1_j3wwedo wrote

Thank you. I had reached out to our city council member and got nothing back but I did not do it via constituent services. This is likely our best bet for any type of escalation here.

7

Kelruss t1_j3xh1j5 wrote

Just want to note that there are two constituent services associates who serve the entire council; you won’t really be going through an individual councilor’s office.

4

PetalPerfection OP t1_j3xxqu5 wrote

Ahh, I was hoping it was with the specific city council member. I spoke with one of the constituent associates early on in this saga and they referred us to the claims department and the head of sewer (both of whom we were already dealing with). I have not, however, reached back out recently about the latest issue so I’ll give it another go. Thank you again for this suggestion.

2