Submitted by BlueXTC t3_118wz4d in rva

I am going to assume that Xfinity somehow was hacked. I don't have any personal password/ ID for my account but somehow a charge for a PPV event WWE Chamber fight was charged to my account in the amount of $49.99. I don't watch WWE and called to request a fraud investigation. It took 20 minutes on the phone to finally get the credit issued but not before the rep blamed someone in the house for"accidentally" hitting purchase. My 90 yr old mum does not even know how to do that nor does she watch that type of thing and neither do I. If you do please enjoy.

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fr0bert t1_j9jkyon wrote

Cool bro... What's that got to do with poop in the river or the lowes cat?

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fr0bert t1_j9jl3k6 wrote

Also.. Changing Elimination Chamber to WWE Chamber Fight is hilarious.

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WhalerBum t1_j9jomu8 wrote

This is some quality RVA related ranting thank you.

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BlueXTC OP t1_j9jr8p4 wrote

To be honest, yes I am pissed off. I have never had an issue with Xfinity except within the last few weeks and it has been painful to say the least. Insinuating that the PPV charge was an error on my part set me off.

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WhalerBum t1_j9jtijh wrote

Are you sure you didn’t watch a WWE Chamber fight? I don’t work for Comcast you can tell me the truth

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BlueXTC OP t1_j9jwcrc wrote

Did they forecast hell freezing over?

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10698 t1_j9jpup6 wrote

I am truly impressed you got anything accomplished over the phone with Comcast in only 20 minutes.

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BlueXTC OP t1_j9jqw23 wrote

It took half of that time just to get a human.

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10698 t1_j9jtko6 wrote

Again, I'm impressed. They never hung up on you? Or transferred you to the wrong department so many times you can't communicate with the party on the other end over the latency and echo? You lucked out.

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BlueXTC OP t1_j9jz883 wrote

After I posted this it went in that direction after requesting a call back from a supervisor. I was turned over to the equipment department. I guess supervisors don't speak to customers. Level 1 cust reps cannot give me the information I need nor take action to correct the issue.

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J_Beyonder t1_j9l65ee wrote

You should've told jabroni on the phone to shine that headpiece up real nice and stick it right up ....

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Pentakles t1_j9k1x9m wrote

To be fair, Elimination Chamber was pretty good this year!

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BlueXTC OP t1_j9kgx9u wrote

30 years ago I watched wrestling before it got so truly violent. It was more entertaining for me back then. To each their own.

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