Breaking soon: "An unnamed city public utilities agency may have been fraudulently charging residents, while neglecting to ensure those charges were accurate or even respond to residents' questions in a timely manner, in the third precinct area of Richmond, which includes neighborhoods like The Fan, Stony Point and Willow Lawn, according to Richmond Police."

Erm… maybe I’m living under a rock but is this an actual problem?

Edit: not challenging the comment, just really curious if this is actually happening? My utility bill has gone up significantly since I moved in 3 years ago and I assumed it was a combo of more laundry/dishes (had a baby) and increasing prices