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cbon43 t1_jdyappn wrote

The owner of our apt just switched to Evernest from a different management company this past month. They haven’t contacted us once. I’ve called and e-mailed for three weeks straight asking how to pay rent, put in maintenance requests, etc—nothing but voicemail machines and crickets. Received a bill via e-mail this morning that said they took our rent out of our security deposits because we hadn’t paid. The hell?

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Feisty_Rhubarb8873 t1_je7qgr5 wrote

Landlord here who fired Evernest due to shit like this. Reach out directly to your landlord- if you don’t have contact info, find the entity name on your lease and search the state commission corporation site for the registered agent. If Evernest isn’t collecting rent, you can bet the landlord wants to know that and will take action. You can also file a tenants assertion with the court and put rent in escrow if you can’t get traction otherwise.

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