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AlreadyShrugging t1_iy8tz7o wrote

Never trust any cell phone carrier or internet provider’s brick-and-mortar stores.

I was accused of not returning my old Verizon router a few years back. UPS has tracking and signature options while some random store employee does not.

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amels802 t1_iy9a7c4 wrote

Or just demand a return receipt before leaving the carrier store and scan/keep it on file.

The carrier can still hold you responsible for damage if shipping thru UPS and the hardware wasn't packed correctly.

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