Yep! Doc is fantastic, office staff and procedures are awful. For about six months, their after hours number didn’t work (!!!). Kept telling them about it, gave me attitude. They leave early too. I had a prescription issue one Friday afternoon (the visit was that morning) and called a half hour before closing - crickets. No way to leave a message, no after hours nurse, etc. Ended up going to patient first that night, and turns out they misdiagnosed me. This all could have been figured out if they hadn’t left early and had a functioning after hours procedure. I did decide to switch docs, and found one. I’m in month 4 of my 7 month wait for my first appt 😂