Viewing a single comment thread. View all comments

p00pbiscuits t1_j7l535i wrote

I had a similar issue last week during the winter storm. I had to call customer service and they did some "configuration changes" on their end and it fixed the issue. The number I called was 1-833-692-7773

1

ho1doncaulfield OP t1_j7ldm4n wrote

Thanks. I now have three different customer service numbers for Brightspeed. One from a rep that is apparently Quantum’s, one from their automated line when it routed me from Quantum’s to Brightspeed’s, and one from you 😁😓

1