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IamreallynotaNPC t1_iwub39x wrote

And fttn can be shitty as cable. Souce: I have casair fiber to the home that fucks up more than when I had spectrum cable. Inconsistent as all fuck. Uptime, latency, speed (especially upload).

I pay for 1000/1000 symmetric and it is anything but...

Bonus is every time I call them they cannot figure out why.

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E3FxGaming t1_iwukzkc wrote

I had a rough start with Deutsch Glasfaser FTTH and I developed a small program that automatically ran an installed speedtest CLI and recorded the result in a CSV file. I would then compile that data into a bunch of nice graphs on a weekly basis and send it to the ISP, which lead to them eventually fixing the problem.

If they wouldn't have responded I'd have automated the mail part too and just sent them a mail ("live") whenever the speedtest would return unacceptable results.

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