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noideaman t1_j0wofav wrote

Ohhhh, part 3 of the Illegal Dark Patterns section states that Epic would ban accounts for chargebacks, preventing access to the user’s purchased content. They also warned users that their accounts would be permanently banned if they did another chargeback. They were fined, in part, for those actions.

Blizzard does the same thing. They ban your account for chargebacks. IF you’re able to convince them to unban you, they tell you that future chargebacks will result in a permanent ban.

This ruling sets the precedent that this is NOT ok. It’s an illegal, anti-consumer practice that will result in enforcement actions taking place.

Great news from the FTC!

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Arnorien16S t1_j0xiah3 wrote

All companies does this actually. That is the norm.

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abbrakapokus t1_j0z3091 wrote

No, it’s definitely not the norm to be threatened to be banned from a store/place of business for making a return on your purchase.

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Arnorien16S t1_j0zdt0q wrote

Sorry I misspoke. It is the case in gaming stores really. Steam, Ubisoft Store, Epic everywhere it is almost guaranteed a ban. Though they do have a refund policy and sometimes it does make sense ... You can finish some videogames in a week or two and then chargeback.

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