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soberirishman t1_j6gljgl wrote

Reply to comment by [deleted] in FCC Threatens to Disconnect Twilio for Illegal Robocalls by BasedSweet

Because most technology companies use a twilio service of some kind.

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[deleted] t1_j6gm0il wrote

[deleted]

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soberirishman t1_j6gmahm wrote

You will when you can’t log into any service with SMS MFA because almost all of them are built on twilio. This would impact you as a consumer they’re that big of a deal..

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Modest_Ubermensch t1_j6gso1u wrote

Dude is probably 14 and doesn’t really understand how this tech can be used for both good and bad purposes.

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jackzander t1_j6gw1ov wrote

Sounds like a Too Big to Fail scenario.

My vote in such scenarios is: Fail.

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Philip_Marlowe t1_j6gwyfw wrote

That's a shortsighted way to look at it though. If Twilio goes bust, there will be a mad scramble to replace thousands of MFAs and automated SMS messages for just about every software platform and PPI-protecting app and website on the planet.

We're not only talking corporate software outages, which would grind our economy to a screeching halt, but also major impacts on consumer life when email, online banking, utility billing, chain restaurants, e-retailers, Venmo, Uber/Lyft, eBay, etc. all need to reauthenticate every user all at once.

I'm not as familiar with the space Twilio is in as I would like to be, but I know they're a market leader and they have thousands of enterprise customers. Shutting them down would have a massive ripple effect.

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jackzander t1_j6hy66t wrote

Yes, basically the same argument made to defend the existence of any monopoly in history.

If it's an essential service, it surely should not hinge so critically on one for-profit institution.

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Philip_Marlowe t1_j6i1cq2 wrote

Absolutely, which is why I think Twilio needs to be regulated instead of shut down. That in itself is also pretty tricky though, because they're legally prohibited from knowing what their customers use their service for.

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chingy1337 t1_j6gmne6 wrote

They will if a ton of existing infrastructure randomly stops working.

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[deleted] t1_j6gml72 wrote

[deleted]

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KittyBizkit t1_j6gs72b wrote

Are there any other viable options for you if Twilio gets the ax? Do any other companies provide a similar service?

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_gen_sec_sucks t1_j6gvw50 wrote

Yes! Telnyx for example.

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Philip_Marlowe t1_j6gx345 wrote

Found the Telnyx account executive!

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_gen_sec_sucks t1_j6ifgld wrote

Just an honestly happy customer :)

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Philip_Marlowe t1_j6ighgg wrote

Awesome! As a SaaS account exec in a different industry, it would make me pleased as punch to see a client speak so highly of our product!

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shorterthanrich t1_j6gs5hd wrote

Your comments are an exhibition in why it’s important that people making decisions understand what they’re making decisions about.

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Modest_Ubermensch t1_j6gsrz0 wrote

Lol unlike congress critters who are too damn lazy to google a topic before they vote on it

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shorterthanrich t1_j6gsz7w wrote

That is is often unfortunately the case, but at least some of them have trusted advisors who’s advice they’ll listen to. Sometimes. I hope.

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