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sunnysparklesmile t1_iw23o6s wrote

Reply to comment by Revocation_Of_Doubt in TIFU by putting my debit card in my pocket by KornPuf

For 5 years I worked at a company where i took customer calls for like 40 different banks

The amount. Of people. Who cannot for their life. Recount a single transaction they made in the last day or two - hell, in the last 6 hours - is absolutely mind boggling.

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Revocation_Of_Doubt t1_iw23yom wrote

Imagine the average person... And then remember that 50% of people are stupider than them.

I believe you.

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sunnysparklesmile t1_iw248m6 wrote

The more astounding part was when it was someone who called their bank frequently (every contact made is logged). Like..... They call enough to know we are going to ask them for this information. It is not a trick or surprise question. And they still will react with surprise, confusion, hemming and hawing, sometimes (often) even annoyance, instead of any semblance of preparation.

It was one thing when it was an older customer - you could ease your rage with the thought that they just weren't 100% functioning. But anytime it was someone under 40 I wanted to induce an aneurysm in myself.

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Revocation_Of_Doubt t1_iw24eue wrote

I worked tech support and am familiar with PEBCAK issues so I feel your pain.

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wtfwfm t1_iw2pgxc wrote

What's PEBCAK?

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Revocation_Of_Doubt t1_iw2yngf wrote

Problem Exists Between Chair And Keyboard

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sirc314 t1_iw6tkgf wrote

I like PICNIC better. Problem In Chair, Not In Computer.

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Fcktbckt t1_iw243ww wrote

Tbf supposedly you forget about 60% of what you eat in a given day, it’s probably a similar memory mechanism transactions, it stops you getting deja vu every time you eat

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