Submitted by iamthebugwan t3_11gcbo8 in vermont

We've upgraded our home to heat pumps and it's time get the propane tanks removed from our property. Has anyone gone through this process? It looks like I just contact my provider and they come pick them up and charge us a fee as we don't own the tanks. Any advice appreciated. Thanks!

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Nutmegdog1959 t1_janzy4w wrote

Don't return tanks, keep them. Maintain a propane fueled heat source in the basement. If the power goes out you don't want the pipes to freeze.

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iamthebugwan OP t1_jao08fy wrote

Thanks! We have a woodstove in the basement for this purpose and heatpumps upstairs.

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Loudergood t1_jap0c86 wrote

Most propane heat systems use electricity.

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e11i077 t1_japbhtv wrote

A small generator can power a propane furnace, it cannot power multiple heat pumps heating a house when it’s in the single digits though.

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blutbad_buddy t1_jarsjpx wrote

My propane does not use electricity. It was hard to find a heater that didn't need electric though.

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flambeaway t1_jazju4u wrote

What's the model number, and how does it control and ignite the propane?

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blutbad_buddy t1_jb0ct0i wrote

It uses a pilot light.

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flambeaway t1_jb0dmqf wrote

And a mechanical thermostat?

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blutbad_buddy t1_jb0er1f wrote

Correct.

It's a Williams model 3003622. That is not where I got it it was just the first link that popped for a search.

I have had it for about 6 years in a 2000sq ft house. It gets a little cool in the house below --10 but nothing ever freezes. If my windows where new I would probably not have an issue though. I had to replace the thermal couple once.

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saucynancydisaster t1_jaocmzw wrote

You should double check that removing your propane tank or heating system doesn’t conflict with your mortgage terms (if you have one). Sometimes mortgage documents specify that you can’t remove a permanent heat source. It’s probably unlikely since you have an alternative, but you don’t want a bad surprise if you sell.

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iamthebugwan OP t1_jaoqi74 wrote

Good to know, thank you. I will check that before we let the provider know to remove the tanks.

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Glad-Palpitation292 t1_jar1v1b wrote

In addition to this bit of advice, have you considered leaving the tanks in place? If they are underground, I believe they can be filled with something inert, or so I have been told, and left in place. Unless you plan to keep your house forever, the next owner might want to have the option for propane for cooking, or backup electricity generation, or maybe just a redundant heat source--just in case.

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iamthebugwan OP t1_jasahiy wrote

Hey there, they are outside the house and kind of an eyesore that you can see from the kitchen windows. This is basically the forever home unless we hit the lottery lol. We have a wood stove as a backup heat source in case of power outages, etc.

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Glad-Palpitation292 t1_jats8lk wrote

Makes sense. It sounds like they'd be easy to remove/replace.

How was the heat pump experience? I can't find a contractor who I know isn't charging me a premium.

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iamthebugwan OP t1_jau7u5l wrote

We had two installed at separate times over the last 2 years. One is a mitsubishi cold weather and the other is a Haier (also for cold weather). I prefer the mitsubishi because it's a little quieter, but other than that they both are great. Vermont Energy did the mitsu and Catamount solar did the Haier. Both companies were easy to work with, great with communication and installed the units in 3-4 hours. I'd recommend either one to work with.

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Glad-Palpitation292 t1_jauds16 wrote

Speaking of that 3-4 hour install, I had a local contractor quote me 10,000 to install two, in addition to the equipment costs. Even if three people put in an 8 hour day doing two units, by my math that's $416/hour for the install. And the electric work to run the 220 line wasn't included in that number. No thanks.

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iamthebugwan OP t1_jay6rbi wrote

Oh wow, our experience was nothing like that. We got a flat price that included the unit, labor, and the cost of the electrician.

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flambeaway t1_jazk549 wrote

In addition, it may conflict with your homeowners insurance if it doesn't heat all areas of the home.

Wood stoves are usually not considered a backup heat source by insurance companies (since they don't work if you're not home).

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whaletacochamp t1_jany665 wrote

If you don't own the tanks then there shouldn't be a fee. If you don't own the tanks then the provider does and it's their responsibility to take them back.

If you do own the tanks they may not touch them, depends on the company and overall situation.

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drawlsy t1_jao1xtq wrote

I’ve had it done. There is no fee and they have to pay you back for any unused gas left in the tanks. They own the tanks so it’s their responsibility completely. You may have to bug them a few times to get them to actually come and do it though.

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Azr431 t1_jaoqqe8 wrote

A propane fired house generator would be a good idea. Just saying since it’s already there

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tat2ed13 t1_jaqtqsv wrote

You were able to hire someone to sell you and install heat pumps but you don’t know how to call your fuel provider and cancel their service? Really?

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iamthebugwan OP t1_jareqr1 wrote

What is your point with this comment? I'm asking the community if anyone has had this done and what to watch out for. As you can see, there's a few different experiences and things to look into, which I appreciate. But thanks friend, since I'm obviously stupid I'll be sure to reach out if I need help dialing my provider!

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tat2ed13 t1_jarf9pd wrote

Glad to see you saw my point. You are an idiot!

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thisoneisnotasbad t1_jap2c2j wrote

You cancel your service and they are required to remove the tanks and reimburse you for any propane in them.

They are also under a timer if you want to press the issue.

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patonbike t1_jap3pu4 wrote

I would say propane line to the house adds value. Even if you have no particular use for it. Just a thought if power goes out while you are away you can’t start a fire in the wood stove.

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Electrical_Ad_6208 t1_japo2fr wrote

I would definitely recommend not getting rid of them. Especially if they’re owned. Your heat pumps are great now but in the next five to ten years at least one will need a compressor or some other doodad and will be unusable for at least six to eight months. Where the propane my grandfather bought in 76 will still provide heat

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Maleficent_Rope_7844 t1_jaqmdvk wrote

I know labor is short and all, but how could it possibly take 6-8 months to get a heat pump serviced??

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HappilyhiketheHump t1_jaqxhhp wrote

Heat pumps are great.

However, manufacturers are still developing and fine tuning heat pumps for cold markets. This is not a mature product category yet.

As a result, parts are hard to come by as manufacturers make major changes from year to year in their product lines. Many lesser brand units will be functionally obsolete in less than 10 years as part support will not exist.

Only purchase heat pumps from big name manufacturers and use an established local company that plans to be in business when you need service and maintenance.

Good luck finding service for your heat pump if the installer is no longer in business.

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[deleted] t1_jaw02xa wrote

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HappilyhiketheHump t1_jaw6le4 wrote

Ummm, this isn’t Norway. 🇳🇴

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[deleted] t1_jawcllo wrote

[deleted]

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HappilyhiketheHump t1_jax7ra0 wrote

There are major differences in heating/cooling appliances made for and sold in the US and those used in the rest of the world. Additionally the size, type and construction of housing in the US does not make for an accurate comparison with Norway 🇳🇴

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daughter_of_fortune t1_jar05ex wrote

Just made this switch recently too. We contacted the propane company since they owned the tank and they came and removed the tank within a few days. Within a week we recieved a check in the mail for the remaining propane in the tank.

There was no chrge for the tank removal. This was Fyles Bros. in Orwell.

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herewegoinvt t1_jas64hg wrote

Typically the provider owns the tanks as it's part of the provider's cost of doing business. You call your service provider (or in my case recently the company that bought them) and they have to come to get the tanks if they are above ground.

If the tanks are abandoned by the provider (I believe it's either 45 or 60 days) then you can call any propane company to remove them - that's when you would be charged a fee to safely disconnect them from your system and for the removal.

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