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mellercopter OP t1_iyl2m1f wrote

Someone else mentioned a petsafe door and said that the flaps froze up when it got super cold, have you had it through the winter yet? It looks like the weather there is kind of similar but with less snow so I don't know if that would make a difference here.

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Alternative_Coat10 t1_j0yqavp wrote

Sorry for the delayed response. I just saw this.

It is in the 20s here now and no problems. It was single digits a week ago and still ok. They have not frozen up on us at all.

The PetSafe company stands behind their product as well. I had a PetSafe collar that stopped working 11 1/2 months into the 12 month warranty. They sent me a new one without a lot of back and forth. Just an apology and a new one in the mail. What's not to love about that?! This is why I bought a Pet Safe door. I have a collar for the other dog and no problems at all with that one.

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