I went through the same thing you did and even waited on hold for 1/2 hour to talk to a human being. And when my turn came I was automatically switched to the general voice mailbox. My call was returned TWO DAYS later. Of course by that time I had already been to the ER at a nearby hospital. My PCP or the nurse or anybody at the health center cannot be reached directly by phone and there’s no guarantee a voice message will be returned in a timely manner. It’s exasperating. And I blame it on the health center administration.

So others can talk about the flu and Covid and RSV and pity the poor health center folks but they only seem to be good for a 15 minute yearly checkup.