Nah, you’re right. They do have a ‘ponzi scheme’ style of doing business with the way they send pilots and crew to anywhere really and caused their own headache by not having the means to correct for these issues.

Maybe ‘employee shell game’ is a better description?

Anyways, I replied before seeing a more in-depth article and made regarded assumptions based on the knowledge I had at the time. Oh well.

I read the average cancellation for other carriers was around 2% vs 60-70% with southwest.