Submitted by pacman529 t3_zq08xx in washingtondc
carbon56f t1_j0zch2r wrote
Reply to comment by billnino in do any of you use the smart trip/Google pay app? by pacman529
okay far enough, can you unlink if you've already factory reset the first phone, or if your phone was lost/stolen/screen broken?
billnino t1_j10ccbo wrote
Good question.
In that case you might not be able to transfer it to a new phone. When adding to a new device I got a message about it being locked to my old phone. I unlinked on the old phone before factory reset.
I don't think you can unlink a digital card from a phone from your wmata account online, it has to be done on the phone itself.
carbon56f t1_j10k0mp wrote
so that itself is a good reason not to do this if you have SmartBenefits.
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