I think you’re getting a lot of flack about moving site-unseen. I moved here about three months ago and that was also my only choice. It worked out fine for me — we actually love our apartment. We wouldn’t have picked this neighborhood if we knew any better, but it’s not bad either. I’ve moved quite a lot internationally and often do site-unseen and haven’t had a whole lot of issues. And you’re renting, so you can move in a year.

Regarding customer service, it sucks everywhere you go and across industries now a days. Honestly, people don’t want to do their jobs and employers can’t find good people. The service in our building has been great, and that is actually one of the reasons we chose it even though the neighborhood was a little less desirable.