BuckeyeBTH

BuckeyeBTH t1_j1t2z9n wrote

Reply to comment by UNDF in Looking for Cool Parka for Guy by Twewy1997

Sort of? I had to bring the physical jacket in for exchange, with both pieces.

They looked at it, agreed they could not repair the inner piece and exchanged the whole thing for free.

I guess there's something about how those are stuffed that they can't fix? Idk ..

4

BuckeyeBTH t1_j1su9q2 wrote

As someone else said... Patagonia.

I've got a 3-1 that after ten years, the inner puff was a little flat. Took it in to get it refluffed... Instead they gave me a free exchange with a brand new jacket...

Lifetime warranty that they stand by, and a focus on sustainable practice? They get my money every time.

15