Thank you so much for this simple explanation! I really appreciate it :) I have tried to do it following your instructions and unfortunately I keep error messages; I cannot get past the identity verification.

For reference, the first page asks for the details of my son, like name and birthday and then in the next screen I need to verify my own identity. I cannot get past this screen.

I logged in online via web browser and corrected some of my data, which I saw was outdated (expired credit card). Then I restarted my phone. However, it’s still not working.

I contacted Apple via chat and they were not able to solve it, so they asked me to contact customer support via phone call.

I don’t know how to run one account on multiple phones though.

Thank you; I hope I can manage this.

Thanks for the reply. The apps are on my personal phone though; not using company resources for private apps.

Ahhh that’s a pity, but thanks for the clarification. I don’t want to link my work phone with my private phone; I don’t even know if the company policy allows that, but I will see what I can do.

Omg, something so simple and I never even knew this existed… I’m going to try this, thank you!