Listen Telephony isn’t new, offering it to the world through an open API with free credits to enable developers causes this problem within the ecosystem. Twilio is an abstraction layer on top of actual telecom infrastructure. There are 100’s of companies that operate in this space with far less TCPA complaints/violations.

To your misguided and uniformed metaphor, this is more similar to putting a sign up in your front yard that you’re not home and leaving the back door to your house open, and then wondering why dirty mike and the boys turned it into a fuck shack.

That’s not actually how this works. It’s not like Twilio’s network is being used without them knowing. By allowing Developers to build instantly without checking their backgrounds or company information, They are actively opening their APIs to thousands of unknown companies without enough due diligence. Hence they can fire up 1000’s of numbers and spam the heck out of everyone. Others in the space have a far more rigorous approach to ensuring this doesn’t happen. I worked in Cloud Telephony for 10 years and was responsible for $150M of Twilios connectivity. They are absolutely a problem.