Kkoder

Kkoder t1_isyd54k wrote

I tried canceling over the phone. I was told to come in for an in-person review. I came in. They said there was no manager available despite clearly having a manager in the office. I filled out the cancellation paperwork and left a note. I called a week later and they said they had received no paperwork and that I wouldn't be able to cancel. I finally said "You can cancel my membership or you'll be hearing from my lawyer next. I have photographs proving your employees took my cancellation paperwork. This feels like fraud."

I received a cancellation email less than five minutes later.

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