We shared our results with Speed Queen, and the representatives were not surprised. McDonald even told us that the company coaches dealers to tell customers not to use the Normal Eco cycle and to use the Permanent Press or Heavy Duty cycle instead.

That's in the article you quote.

No, let this be our thing. We hunt each other down on the internet and talk about Speed Queen wash cycles.

I bought my set last year and it was all over the internet to change to Perm Press. You may be right, but I didn't read where they had fixed the issue.

No, there was a government change that was mandated for water conservation.

It's pretty well known and Speed Queen even talks about it. The trick is to take it from Normal and set to Perm Press.

That's the old water level and the way it worked before the mandate.