it happened to me a few years ago, the battery needed replacing, they came out an hour later and said the phone was shorted out and they were replacing it, but it still worked and they helped me move everything over and I left with a new phone for free.
MagJack t1_j9zp1is wrote
Reply to Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123
it happened to me a few years ago, the battery needed replacing, they came out an hour later and said the phone was shorted out and they were replacing it, but it still worked and they helped me move everything over and I left with a new phone for free.