i had gotten a launch iPhoneX - 3 days later i'd left it on the roof of my car and it slid off and got run over. it was in a hard case so the bits were there but it was destroyed.
I made a genius bar appointment for that day and took the credit card to pay the OOW fee ($1000 AU) straight away as my wife was heavily preggers (was due in 3 weeks) and i could not be without a phone.
I go in and they gave me a brand new iPhone X with double the memory i had as thats all they had for no charge telling me to use the money for the baby.
ThatOldGuyWhoDrinks t1_ja0e441 wrote
Reply to comment by nirvana6875 in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123
i had gotten a launch iPhoneX - 3 days later i'd left it on the roof of my car and it slid off and got run over. it was in a hard case so the bits were there but it was destroyed.
I made a genius bar appointment for that day and took the credit card to pay the OOW fee ($1000 AU) straight away as my wife was heavily preggers (was due in 3 weeks) and i could not be without a phone.
I go in and they gave me a brand new iPhone X with double the memory i had as thats all they had for no charge telling me to use the money for the baby.