Looks pretty well groomed for a street cat

We have had a sinkhole growing through our sidewalk for the last month or so. We reported it when it was just a few bricks sinking down and now it stretches 5 houses. We’ve put in 3 tickets but due to other work on our road (resurfacing and gas line work) all the tickets keep getting marked as resolved, when all the road work equipment is making the hole worse!

It’s crazy the incompetence surrounding their own web ticket system, I can’t imagine how day to day management is.