I honestly don't know as I've never seen one like this before.

Can you find a label on your screen door that has the brand and model? You might be able to find an installation manual online.

I see a connecting bar at the top of the door very briefly in your video, that looks similar to what is discussed here.

I'm not familiar with these types of auto-close devices, but there is probably a pin that disconnects the auto-closing mechanism. The movers probably removed the pin to allow the door to stay open. Look to see how the bar attaches to the door and to the door frame.

Did you put the washer between the screw head and the wire, or between the wire and the connection block? Between the screw head and the wire is better.

If it was me, I would ID the part number of the connection block (the black assembly) either from your User Manual or by looking online - and either request the part from the manufacturer (who probably will send it free) or order it online.

Unfortunately, they have covered their ass. From the "Privacy Policy" on their web site (emphasis mine).

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