axesOfFutility
axesOfFutility t1_izo6and wrote
Reply to LPT: When bringing a dessert to a function, cut a small slice off before you put it out. by arkobsessed
I'm the official cake-cutter, the dessert-slicer, the party-beginner for my team. Nobody gave me that position, I took it when I saw the amount of time people waste at such events just wanting to be polite.
axesOfFutility t1_jdqi0uo wrote
Reply to comment by Johnny_Palmer in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Hahaha yes, identify and isolate outliers. Or report the metric with and without them. Or add a small footnote to the metric that outliers were removed and were only 0.1% of total call volume