The person who received the oil can either pay for it or let the company come and pump it out. In NH, the law is in the favor of the oil company. The fuel that was mistakenly delivered is either considered lost or stolen property. I can't remember exactly how the law is worded.
I used to work for an oil company, and I had to deal with this happening too often. My company would always offer a hefty discount on the oil to get the person to pay for it. Going and pumping it out cost them a lot of money, so they never wanted to do that, and if a person was unwilling to pay for it or let it be pumped out, they weren't afraid to bring them to court.
They're currently converting their system to a new one, so that's probably a part of the problem. Your best bet is probably just to stay on the phone until someone answers.
eaemilia t1_j6phvgq wrote
Reply to Oil company filled wrong tank. What’s the law say? by MusicPsychFitness
The person who received the oil can either pay for it or let the company come and pump it out. In NH, the law is in the favor of the oil company. The fuel that was mistakenly delivered is either considered lost or stolen property. I can't remember exactly how the law is worded.
I used to work for an oil company, and I had to deal with this happening too often. My company would always offer a hefty discount on the oil to get the person to pay for it. Going and pumping it out cost them a lot of money, so they never wanted to do that, and if a person was unwilling to pay for it or let it be pumped out, they weren't afraid to bring them to court.