jbfletcher01 t1_jdsz6dy wrote on March 26, 2023 at 11:14 PM Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark I’ve heard that if you agree to take the survey afterwards you’ll get through much faster…not sure how true but anecdotally I feel my calls get picked up faster when I do. Permalink 1
jbfletcher01 t1_jdsz6dy wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
I’ve heard that if you agree to take the survey afterwards you’ll get through much faster…not sure how true but anecdotally I feel my calls get picked up faster when I do.