mattstermouse

mattstermouse t1_itlezfp wrote

I never know if I should blame the venue, Ticketmaster/LiveNation, or both. Venues that don’t bend to the pressure of the ticket monopoly probably struggle, but I’m sure they’re not advocating on our behalf either. I had a similar situation come up for a Watchhouse (Mandolin Orange) concert earlier this year at 9:30 Club. The band was in an accident a week or so before the date and very obviously couldn’t play any gigs for some time while they recovered. Ticketmaster’s new, COVID-era fine print meant they could hold my money indefinitely, no refund, until a rescheduled date was formally announced. Of course that happened months later and was a Sunday, not a Friday, so I couldn’t go. The band even put out statements right after the accident saying fans should be able to get their money refunded, but to no avail.

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