setsails

setsails t1_iudj7zz wrote

Best Buy support prices are ridiculous. Also if it’s his work computer, and we don’t know where op works, it might not be a good idea to go digging around. Op risks losing the data and we don’t know if its op’s computer that’s being referred to as a work computer or if it’s actual company property. If op can look at the connections on the side it’s possible they can purchase a monitor and connect it externally they’re going for about $110 at Best Buy

I know a lot of laptops have problems when it gets cold. I would suggest holding down the power button for about 10-30 seconds to discharge static build up.

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setsails t1_iudiok3 wrote

You’re going to have to be more specific than haywire. Is it your screen? Is the battery not charging? Is the mouse/touchpad not working? Is it booting over and over? Are you able to sign in? Are your emails loading? Are you able to access the internet? Are you encountering pop ups? Did you reset your password? Did you check for updates? Are all devices connected? Are you winning windows, mac, or Linux? Is it a laptop or pc? What is the manufacturer?

I don’t know if a pc store here in Richmond but I’m trying to help you not spend $100 at Best Buy. I’m sure with more specific information we can possibly guide you through some form of support.

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